Work From Home Job at Fedex, Clearwater, FL

VXhlSTJ2bEtoQ3BlSjlCK0RyU1JHNmJUUnc9PQ==
  • Fedex
  • Clearwater, FL

Job Description

Job Title: Work From Home Customer Service Representative
Employer: FedEx

Job Description:

As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat. You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx’s commitment to excellent customer service.

Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide information about shipping services, rates, and delivery times.
- Resolve customer issues and complaints in a timely manner.
- Process orders, track shipments, and handle returns.
- Document customer interactions and maintain accurate records.
- Follow company policies and procedures to ensure customer satisfaction.
- Collaborate with other team members and departments to resolve complex issues.

Qualifications:
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and a quiet workspace.
- Basic computer skills and familiarity with customer service software.

Job Tags

Remote job,

Similar Jobs

Fanatics, Inc.

Flight Dispatcher Job at Fanatics, Inc.

 ...Job Summary: The Dispatcher exercises joint flight release responsibilities with the flight crew. The Dispatcher is responsible for planning the...  ...validates suitability of crew and aircraft for each scheduled departure. The Dispatcher coordinates the... 

Tesla Motors

Software Engineer, Machine Learning Infrastructure, Tesla Bot Job at Tesla Motors

As a Software Engineer for the Tesla Bot team, you will build the tools and infrastructure to make and measure improvements to neural network architecture, visualize data, assist with exporting and deploying neural networks to the bot, and evaluate experimental results.... 

Fish Window Cleaning

Summer Sales Internship Job at Fish Window Cleaning

 ...community one window at a time. We are looking for a qualified sales intern to assist in all stages of the sales process. Through this internship you will be learning how to build a sales pipeline, overcome objections, build lasting relationships, and how to close the deal.... 

Seattle Children's Hospital

Research Nurse Job at Seattle Children's Hospital

Responsibilities: We are seeking a Research Nurse (Research Coordinator I-Licensed) to support Neurology. There is flexibility between 0.8 FTE - 1.0 FTE (32 - 40 hours per week) depending on top candidate. Responsible to create, organize, and submit IRB documents... 

Pittsburgh Hires Veterans

Level 2/Level 3 Principal Contract Administrator - Military Veterans Job at Pittsburgh Hires Veterans

 ...employees are not only part of history, they're making history. Northrop Grumman has an opening for either a *Level 2 or Level 3 Contract Administrator* to join our team of qualified, diverse individuals! This position will be located *on-site *at either our *Palmdale...