Product Manager, Comcast Business L&D Portfolio Management Job at Comcast, Philadelphia, PA

  • Comcast
  • Philadelphia, PA

Job Description


Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Comcast Business Product Manager owns the product lifecycle for the learning assets within the specified portfolio. From introduction, to growth, to maturity, and through decline/retirement of assets, Product Managers employ data intelligence, market research, subject matter expertise, business collaboration, product experimentation, and agile iteration to maintain the most effective and valuable products possible. Collaborating seamlessly in a highly matrixed organization, Product Managers assist in the build of new products and the continual refinement of existing assets to meet the changing needs of the business and Company strategy. Product Managers understand business and customer needs, build and maintain product and project roadmaps, manage complex projects through creation of agile plans, and collaborate cross-functionally to bring personalized, relevant, valuable learning to the Comcast employees who need them. Through research and testing, Product Managers anticipate employee development challenges and recommend new learning product creation, or refinements to existing assets to satisfy those challenges. They thrive and succeed in an entrepreneurial environment and are not hindered by ambiguity or competing priorities. Above all, Product Managers lead with curiosity and passion for learning and the achievement of team and customer success. Success in this role is predicated on a candidate’s ability to fully understand the impact product management has on the achievement of real employee development and adopting and practicing core skills required of sound product ownership. Candidates should enjoy and thrive in a dynamic, fast-paced environment, and understand the connection between the products they support, the employees for whom the product is designed, and the business strategy guiding the effort. Candidates must be well organized, self-motivated, and have a strong bias for action. This specific role focuses on Comcast Business Order Management and Care learning products. Comcast Business provides business-grade solutions to a variety of customers and is one of the most dynamic and fastest growing organizations in the world.

Job Description



  • Market Intelligence: Understands and applies market intelligence to maintain and improve product relevance and impact.
  • Industry-Specific Knowledge: Monitors industry intel (e.g.publications, professional associations, etc.) to remain informed, and takes appropriate action to ensure alignment is maintained.
  • Market Assessment: Monitors a variety of sources (e.g.employee engagement surveys, key performance metrics, focus group outputs, product feedback, etc.) to maintain alignment with current and emerging organizational needs.
  • Stakeholder Insights: Takes cues from business and employee trends based on data and insights to anticipate the impact on product stakeholder needs, preferences, positioning and messaging.
  • Product Roadmap: Sets and adopts long-term strategy that translates goals and objectives into tangible results.
  • Product Planning: Aligns product(s) with Comcast’s current goals, future strategy, and clearly defines value proposition.
  • Product Management: Provides integrated management of multiple products by monitoring and forecasting supply and demand to maintain differentiation and mitigate product obsolescence throughout its lifecycle.
  • Minimum Viable Product: Leverages market research and insights to negotiate costs, build and time to market in the alignment with minimum viable product.
  • Product Conception/Curation: Identifies and incubates new product opportunities from initial design to establishing a strong business case for investment.
  • Design: Rapidly evaluates the business viability of product design ideas by setting minimum parameters and iterating prototypes to further refine the user experience. Establishes and manages project plans according to product design.
  • Value Proposition: Leverages understanding of value creation process and technology capabilities to identify differentiated value propositions and tests them against consumer needs.
  • Business Case: Combines knowledge of the industry, business needs andemployeepreferences to rapidly develop business cases and assess the viability ofproducts.


  • Bachelor's degree or 4+ years equivalent industry work experience
  • Prior experiencecollaborating witha diverse, geographically dispersed team, andademonstrated ability to work cross-functionally with multiple teams andstakeholders
  • Demonstrated ability to define, influence, refine, and implement processes, procedures, andpolicies
  • Practical application of instructional design, change management, and organization designprinciples
  • Experience designing, developing, and delivering instructional materials, with demonstrated knowledge of digital learning tools andplatforms
  • Systems thinker, with the ability to bring together people and teams from across the organization to collaboratively create holistic productexperiences
  • Proven ability to manage ambiguous projects, identify and solve blockers, and know when to escalate to keep the project movingforward
  • Demonstrated experience managing multiple concurrent projects, and a proven track record of managing multi-faceted projects with the ability to drive throughcompletion
  • Strong application of Agile project management and driving innovative thinking through Design Thinking processes
  • Excellent communication skills
  • Strong knowledge of Comcast Business products and systems highly desired

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.


  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.


Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years


National Pay Range: $65,557.91 USD-$153,651.35 USD

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. #J-18808-Ljbffr

Job Tags

Work experience placement,

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